Privacy Policy
Your privacy isn't a checkbox — it's a promise. Here's exactly how we protect your information.
Last updated: March 24, 2026
Who We Are
AutoPal is a professional auto leasing brokerage based in South Florida. We help clients structure the best possible vehicle lease agreements by negotiating directly with our network of 100+ dealerships — then delivering the car to your door.
This Privacy Policy applies to all information collected through our website at theautopal.com, our tools, and any direct communications with us.
For any privacy-related questions, reach us at info@theautopal.com.
Information We Collect
We collect only what's necessary to serve you — nothing more.
- Contact Information — When you fill out our application, request a quote, or contact us directly, we collect your name, email address, phone number, and any other details you choose to share.
- Credit Application Data — When you apply for financing, we collect financial information such as income, employment, and residential history, as required by our lending partners to process your application.
- Vehicle Preferences — Information about the make, model, and features you're interested in so we can find the right deal for you.
- Usage Data — Anonymous, aggregated data about how our website is used (page visits, feature interactions). This data contains no personally identifiable information.
- Technical Data — Standard server logs including IP address and browser type, retained for security purposes only.
How We Use Your Information
We use the information we collect solely to provide and improve our services:
- To find and present lease deals that match your preferences and budget
- To process credit applications and coordinate with our lending partners
- To communicate with you about your inquiry, deal progress, or delivery
- To follow up after your transaction to ensure your complete satisfaction
- To improve the accuracy and usefulness of our website and tools
- To detect and prevent fraud or unauthorized access to our systems
- To comply with applicable laws and legal obligations
We do not use your data for advertising networks, third-party marketing, behavioral profiling, or any purpose beyond delivering and improving our service to you.
How We Protect Your Data
We treat your personal and financial information with the highest level of care. Security is built into every layer of how we operate.
Encryption in Transit
All data between your browser and our servers is encrypted with TLS 1.2+ (HTTPS). Plain HTTP connections are blocked.
Minimal Data Retention
We keep personal data only as long as necessary, then securely delete it. No hoarding data we don't need.
Strict Access Controls
Only authorized AutoPal personnel can access stored data, protected by strong authentication on a need-to-know basis.
Secure Infrastructure
Our website runs on enterprise-grade infrastructure with automated security patching, DDoS protection, and continuous monitoring.
No Data Sales — Ever
We will never sell, rent, or trade your personal information to any third party. Full stop.
Regular Security Reviews
We periodically review our security practices and update policies to address new threats and best practices.
Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- Lending Partners — When you submit a credit application, your financial information is shared with our lending partners solely to process your financing request. These partners are bound by federal law (GLBA) and their own privacy regulations.
- Dealership Network — Vehicle preference and contact information may be shared with a specific dealership to facilitate the purchase of your vehicle. We share only what's necessary to complete your deal.
- Service Providers — Trusted vendors who help operate our website (e.g., hosting, analytics) under strict contractual data protection obligations.
- Legal Requirements — When required by law, court order, or to protect the rights and safety of AutoPal, our customers, or the public.
- Business Transfers — In the event of a merger or acquisition, data may transfer to the successor entity under the same privacy commitments in this policy.
Cookies & Tracking
Our website uses minimal, functional cookies to operate correctly — for example, to remember your session state while browsing inventory or completing an application. We do not use cookies for cross-site advertising, behavioral tracking, or retargeting campaigns.
We may use anonymous, aggregated analytics to understand how our site is used and improve the experience. This data is never tied to your personal identity.
You can disable cookies in your browser settings at any time. Note that some site functionality (such as form submissions) may not work correctly with cookies disabled.
Your Rights
You have meaningful control over your personal information. You can exercise the following rights at any time by contacting us:
- Access — Request a copy of the personal data we hold about you
- Correction — Request that we correct any inaccurate information
- Deletion — Request deletion of your personal data, subject to legal retention requirements
- Objection — Object to our processing of your data for certain purposes
- Portability — Request your data in a structured, machine-readable format
- Opt-Out — Opt out of any non-essential communications at any time
To exercise any of these rights, email us at info@theautopal.com. We will respond within 30 days.
Children's Privacy
AutoPal's services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately at info@theautopal.com and we will delete it promptly.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page.
For material changes, we will provide prominent notice on our website. Your continued use of AutoPal's services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how AutoPal handles your data, we're here to help.